WHERE IS THE STORE BASED?
We are based in US and China.
WHERE DO YOU SHIP FROM?
We ship from US and our partnered sweat-free factories located in China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
WHAT IS YOUR RETURN OR REFUND POLICY?
Strictly no returns or exchanges unless there are defect(s) in the product(s) and the attention is brought to us no later than a week! So make sure you are ordering the correct item. Make sure to read the measurements in products that apply. If there are none, email us!
CAN I CANCEL OR MODIFY MY ORDER AFTER I HAVE PAID FOR IT?
Please email us as soon as possible if you wish to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.
ANY OTHER QUESTIONS?
email us at firstname.lastname@example.org and we are happy to help.